Office Phone Booth FAQ & Support
Find quick answers before you compare office pods, request resources, or prepare a project quote.
Use this FAQ & support hub to find the right path for product questions, capacity selection, technical documents, acoustic evidence, certificates, quotation support, installation, delivery, warranty, and B2B project support.
What Can You Find Here?
Product Basics & Capacity FAQ
Product Basics and Pod Capacity Questions

How do I choose 1P, 2P, 4P, or 6P?
Start with the number of users and the task, then review the layout, meeting duration, and project requirements.
| Capacity | Best For | Common Use |
|---|---|---|
| 1P office pod | One person | Calls, video meetings, focus work |
| 2P meeting pod | Two people | Interviews, one-on-one talks |
| 4P meeting pod | Two to four people | Small meetings, project discussions |
| 6P meeting pod | Four to six people | Team discussions, meeting-room supplement |
If you are not sure which capacity fits your project, compare all office pod capacity options before requesting a quote or the latest specification sheet.
Size, Spec Sheet & Resource Request FAQ
Need current dimensions, a spec sheet, CAD / BIM files, or project documents? Use this section to request the right documents before layout review, quotation, BOQ / tender preparation, or procurement confirmation.
Common Resource Requests
What Should You Prepare Before Requesting Files?
| Information to Share | Why It Helps |
|---|---|
| Model or capacity | Confirms whether you need 1P, 2P, 4P, or 6P information |
| Quantity | Helps match documents to project scale |
| Destination country | Supports socket and project review needs |
| Socket or electrical requirement, if relevant | Helps confirm whether electrical details need to be reviewed |
| Project type | Helps identify office, dealer, contractor, BOQ, or tender use |
| Needed file type | Helps route your request to specs, drawings, summaries, or product guides |
Configuration, Power & Project Options FAQ
Office phone booth configuration should be confirmed before quotation. Pod size, appearance series, and configuration level are different decisions.
Common Configuration Questions
What to Confirm Before Quote
- Model series
- Capacity: 1P, 2P, 4P, or 6P
- Configuration level
- Glass Options
- Destination country
- Socket standard
- Power, USB, Type-C, or network needs
- Ventilation or airflow requirements
- Exterior and interior color direction
- Optional functions
- Project notes, BOQ, or tender information, if available
Compare 1P, 2P, 4P, and 6P capacity options if the right pod size is still unclear.

Acoustic & Speech Privacy FAQ
Acoustic and Speech Privacy Questions
For office phone booths, a more accurate term is speech privacy. If your project needs acoustic claims, review tested acoustic evidence before using soundproof, Dsa, NIC, or dB wording.
Key Acoustic Questions
Acoustic Evidence Next Steps
| Buyer Question | Recommended Next Step |
|---|---|
| Are office phone booths soundproof? | Review speech privacy support and tested acoustic evidence. |
| Need Dsa or NIC information? | Request acoustic evidence for the tested configuration. |
| Need acoustic evidence for a tender or BOQ? | Request a project acoustic review before using acoustic wording. |
| Is a demo video enough? | Use report-based acoustic evidence for formal review. |
Certificates & Compliance FAQ
Certificate and Compliance Questions
Certificate and evidence materials may be provided as a summary or reviewed after request, depending on evidence scope and approval.
Certificate and Evidence Support
| Topic | What to Review | Suggested Next Step |
|---|---|---|
| Acoustic report | Tested configuration | Review acoustic evidence |
| VOC evidence | Coverage scope | Request evidence summary |
| Electrical CE | Supplier electrical component boundary | Request evidence summary |
| B1 evidence | Evidence scope before project use | Request evidence summary |
| 3C glass | Glass certificate scope and applicable use | Request evidence summary |
| Accessibility requirement | Project-based accessibility needs | Request project review |
| Fire / sprinkler / local code | Site and local-code requirements | Request project review |
Common Compliance Questions

Quote, MOQ, EXW / FOB, BOQ & Tender FAQ

Quote, MOQ and Project Inquiry Questions
What information is needed for a quote?
Model series, capacity, quantity, destination, socket standard, configuration, color, glass direction, and available project documents.
Can I request an EXW or FOB quotation?
Yes. EXW and FOB quotations are available and should be confirmed based on the final project scope.
Can BOQ, tender, or layout documents be submitted?
Yes. These documents can be submitted for project review before quotation.
Is there a fixed MOQ?
For standard models, there is no fixed MOQ. Custom sizes, custom colors, OEM / ODM requests, or special project requirements should be confirmed during quotation.
Does lead time need to be confirmed?
Yes. Lead time should be confirmed based on final quantity, configuration, customization needs, and project schedule.
Do bulk orders have a different support path?
Bulk orders can enter project quotation or B2B commercial support.
Installation, Packing, Delivery and After-Sales Support
Use this FAQ to review key installation, delivery, warranty, maintenance, and spare parts questions before shipment, on-site assembly, or project handover.
Related Support
Who installs the office phone booth?
Office phone booths are shipped as KD-packed components and assembled on site. Dealers, contractors, or the site team usually handle unloading, moving, assembly, electrician support, and site readiness.
Are installation documents available?
Installation documents, video guidance, component labels, and remote technical support can be provided as the project moves forward.
Is warranty available?
Yes. A 5-year warranty is available for the office phone booth. Warranty coverage is subject to proper installation, normal use, and after-sales review.
Are spare parts available?
Spare parts support is available for project, dealer, and bulk order needs. The suitable support option can be confirmed according to order type and project requirements.
B2B Support and Final Request Options
For B2B purchasing, project examples, factory information, or special project needs, choose the next step that best fits your request.
